According to the General European Data Protection Regulation (GDPR), personal data is defined as follows:

“Any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person”.

ArtCritic will collect and use users’ personal data only for the following purposes:

• Technical support
• Emailing messages related to, for example, technical support, version updates, new product launches, and seasonal newsletters

In order to provide you with optimal customer service, we need to collect personal data, only for administrative purposes. We are committed to ensuring that the information we collect and use is appropriate for this purpose and does not constitute an invasion of your privacy. ArtCritic will only contact users for commercial purposes when launching new versions or products.

No. ArtCritic will never share your personal data with third parties.

ArtCritic will process (collect, store, and use) the information you provide in accordance with the European General Data Protection Regulation (GDPR). We take all necessary measures to ensure the accuracy of your data and keep it up to date, and we will not retain it longer than necessary. ArtCritic is legally obliged to retain certain information, such as that required for tax and audit purposes. The retention period for certain types of personal data may also be governed by industry-specific requirements and agreed practices. Personal data may be retained beyond these periods based on the individual needs of the business.

We ensure that we do not act intrusively, and we commit to not asking you unsubstantiated or unnecessary questions. Furthermore, the information you provide will be subject to rigorous measures and procedures to minimize the risks of unauthorized access or disclosure.

ArtCritic can confirm upon request what information it holds about you and how it is processed. If ArtCritic holds any personal data concerning you, you can request the following information:

• The identity and contact details of the person or organization that decided how and why to process your data.
• The contact details of the data protection officer, if applicable.
• The purpose of processing the data, as well as the legal basis for that processing.
• If the processing is based on the legitimate interests of ArtCritic or information regarding those interests.
• The categories of personal data collected, stored, and processed.
• The recipients or categories of recipients who have/will have access to the data.
• Information on how we ensure the safety of the process in case we plan to transfer personal data to a third country or an international organization. The European Union has approved the transfer of personal data to certain countries that apply minimum data protection standards. If the country is not on this list, we will ensure to implement specific measures to secure your information.
• The retention period for the data.
• Details regarding your rights to rectify, delete, restrict, or object to the processing thereof.
• Information regarding your right to withdraw consent at any time.
• How to file a complaint with the supervisory authority.
• Whether the provision of personal data is a legal or contractual obligation, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide your personal data and the possible consequences of failing to provide such data.
• Any details or information regarding automated decision-making, such as profiling, and any important information regarding the logic involved, as well as the significance and expected consequences of such processing.

If information regarding your personal data is requested, ArtCritic accepts the following identification documents: Passport, national identity card, driving license, utility bill (dated within the last 3 months).

Our help center is located at https://help.artcritic.com/